FREQUENTLY ASKED QUESTIONS
We know that starting a project comes with a lot of questions, and we’re here to make things as clear and straightforward as possible. From timelines and costs to materials and permits, we believe in open and honest communication every step of the way. Below, we’ve answered some of the most common questions we get. If you don’t see what you’re looking for, just reach out—we’re happy to help!
ARE YOU LICENSED & INSURED?
Eastman Construction is a fully licensed Class “A” builder in Virginia, allowing us to execute projects of any size. We also hold both residential and commercial licenses. We maintain all necessary insurances including liability and workman’s compensation.
DO YOU OFFER FREE CONSULTATIONS?
We typically offer 1 free on-site consultation. Please call, email or fill out our contact form to have someone discuss your project with you.
CAN YOU PROVIDE REFERENCES?
Absolutely! Submit a contact form & we’ll be happy to provide you with satisfied customers who can personally share their experiences with you.
DO YOU PROVIDE DESIGN SERVICES?
While we do not provide design services in-house, we have established relationships with architects, interior designers, and draftsmen to ensure that the building meets the needs and preferences of our clients. We work closely with our clients and architects to create custom designs that are both functional and aesthetically pleasing.
WHAT IS YOUR APPROACH TO PROJECT MANAGEMENT?
Our approach to project management is based on transparency and communication. We provide each customer with online access to our system that provides project status, invoices, and change orders. We keep our clients informed throughout the construction process and work closely with them to ensure that the project is completed in a timely fashion while managing the budget and expectations of the project.
WILL YOU HANDLE OBTAINING ALL THE NECESSARY PERMITS FOR A PROJECT?
We have worked with all the local agencies that provide the necessary permits for your project. We know how to file the paperwork and we will represent you throughout the project.
DO YOU HAVE A TEAM OF IN-HOUSE PROFESSIONALS OR SUBCONTRACTORS FOR SPECIFIC TASKS?
We assemble a team based on the needs of the project. You will have a single point of contact directly with Craig Eastman, who will put together the full project roadmap & plan, as well as ongoing project management & administrative activities. Depending on size and scope, we have close relationships with the best area subcontractors to provide things like electrical, plumbing, heating/air conditioning, and other specialized trades.
WHAT IS YOUR PAYMENT SCHEDULE & ACCEPTED FORMS OF PAYMENT?
This varies by project. We will work with customers and if necessary, their bank, to insure seamless execution of the project. Our estimate and contract will outline the payment schedule for your project.
HOW DO YOU ENSURE COMPLIANCE WITH BUILDING CODES & REGULATIONS?
We maintain knowledge of all local building codes and have good relationships with all building officials. Craig will directly navigate the permit and inspection process throughout the project. You will be able to see the results of each required inspection through completion of the project.
CAN YOU PROVIDE GUIDANCE ON SELECTING MATERIALS, FINISHES, & FIXTURES?
Those are all included in our estimate and the project management process. We typically will include an allowance for certain materials and finishes (flooring, cabinets, fixtures, windows). There are a wide array of choices and price points for many things. Craig will personally guide you though the process and introduce you to providers that we work with. As the customer, you are always welcome to recommend other suppliers if you have preferences.
HOW DO YOU HANDLE POST-PROJECT CLEANUP & DISPOSAL OF CONSTRUCTION DEBRIS?
We take great pride in maintaining a clean and safe worksite. We will remove all debris and leftover materials from the worksite and leave the project in “move in” condition.
WHAT IS YOUR EXPERIENCE IN BUILDING SUSTAINABLE AND ECO-FRIENDLY BUILDINGS?
Our team has extensive experience in constructing sustainable and eco-friendly buildings. We use energy-efficient materials and technologies to reduce the carbon footprint of the building and ensure that it is environmentally friendly. When deciding to renovate your home, you have already made the first step to an eco-friendly construction process!