FREQUENTLY ASKED QUESTIONS
We know that starting a project comes with a lot of questions, and we’re here to make things as clear and straightforward as possible. From timelines and costs to materials and permits, we believe in open and honest communication every step of the way. Below, we’ve answered some of the most common questions we get. If you don’t see what you’re looking for, just reach out—we’re happy to help!
ARE YOU LICENSED & INSURED?
Eastman Construction is a fully licensed Class “A” builder in Virginia, allowing us to execute projects of any size. We also hold both residential and commercial licenses. We maintain all necessary insurances including liability and workman’s compensation.
DO YOU OFFER FREE CONSULTATIONS?
We typically offer 1 free on-site consultation. Please call, email or fill out our contact form to have someone discuss your project with you.
CAN YOU PROVIDE REFERENCES?
Absolutely! Submit a contact form & we’ll be happy to provide you with satisfied customers who can personally share their experiences with you.
DO YOU PROVIDE DESIGN SERVICES?
While we do not provide design services in-house, we have established relationships with architects, interior designers, and draftsmen to ensure that the building meets the needs and preferences of our clients. We work closely with our clients and architects to create custom designs that are both functional and aesthetically pleasing.
WHAT IS YOUR APPROACH TO PROJECT MANAGEMENT?
Our approach to project management is based on transparency and communication. We provide each customer with online access to our system that provides project status, invoices, and change orders. We keep our clients informed throughout the construction process and work closely with them to ensure that the project is completed in a timely fashion while managing the budget and expectations of the project.
WILL YOU HANDLE OBTAINING ALL THE NECESSARY PERMITS FOR A PROJECT?
We have worked with all the local agencies that provide the necessary permits for your project. We know how to file the paperwork and we will represent you throughout the project.
DO YOU HAVE A TEAM OF IN-HOUSE PROFESSIONALS OR SUBCONTRACTORS FOR SPECIFIC TASKS?
We assemble a team based on the needs of the project. You will have a single point of contact directly with Craig Eastman, who will put together the full project roadmap & plan, as well as ongoing project management & administrative activities. Depending on size and scope, we have close relationships with the best area subcontractors to provide things like electrical, plumbing, heating/air conditioning, and other specialized trades.
WHAT IS YOUR PAYMENT SCHEDULE & ACCEPTED FORMS OF PAYMENT?
This varies by project. We will work with customers and if necessary, their bank, to insure seamless execution of the project. Our estimate and contract will outline the payment schedule for your project.
HOW DO YOU ENSURE COMPLIANCE WITH BUILDING CODES & REGULATIONS?
We maintain knowledge of all local building codes and have good relationships with all building officials. Craig will directly navigate the permit and inspection process throughout the project. You will be able to see the results of each required inspection through completion of the project.
CAN YOU PROVIDE GUIDANCE ON SELECTING MATERIALS, FINISHES, & FIXTURES?
Those are all included in our estimate and the project management process. We typically will include an allowance for certain materials and finishes (flooring, cabinets, fixtures, windows). There are a wide array of choices and price points for many things. Craig will personally guide you though the process and introduce you to providers that we work with. As the customer, you are always welcome to recommend other suppliers if you have preferences.
HOW DO YOU HANDLE POST-PROJECT CLEANUP & DISPOSAL OF CONSTRUCTION DEBRIS?
We take great pride in maintaining a clean and safe worksite. We will remove all debris and leftover materials from the worksite and leave the project in “move in” condition.
WHAT IS YOUR EXPERIENCE IN BUILDING SUSTAINABLE AND ECO-FRIENDLY BUILDINGS?
Our team has extensive experience in constructing sustainable and eco-friendly buildings. We use energy-efficient materials and technologies to reduce the carbon footprint of the building and ensure that it is environmentally friendly. When deciding to renovate your home, you have already made the first step to an eco-friendly construction process!
SEE WHAT OUR CUSTOMERS ARE SAYING
Posted on Google![]()
Leslie SchechterMay 29, 2025Trustindex verifies that the original source of the review is Google.
Eastman Construction replaced a 20 year old two story deck. Lower access from the family room is now a beautiful screened in outdoor space. The upper access from the MBR is now a quiet space to enjoy the views. We are very happy with the outcome as well as the process on this project. Craig and crew work to a high level of detail and excellence. We were always well informed of progress, next steps and when the crew was going to be working. We are looking forward to working with Eastman Construction on a new project next year.Posted on Google![]()
Ian HorowitzApril 23, 2025Trustindex verifies that the original source of the review is Google.
Craig and his team have to be one of the most meticulous, detail-driven, and pleasant GCs to deal with in the Smith Mountain Lake area. Their communication level is exceptional and their work is outstanding. Would HIGHLY recommend for anyone looking to do a renovation.Posted on Google![]()
Brian JonesApril 9, 2025Trustindex verifies that the original source of the review is Google.
My wife and I had the pleasure of Craig working with us on completing our newly built home on Smith Mountain Lake, and there were three traits that really stood out to us when working with Craig. 1.) He listens! Craig really listened to us on details of the house that were important to us. Our conversations were always productive and questions could easily flow both directions so we were always on the same page with the build. 2.) Quality work! Without question, the best quality craftsmanship and work ethic we have ever received from a contractor. This was really important to us. 3..) He followed through on every conversation we had and provided updates without us having to ask. Without hesitation, Craig will always be our first call for future work and projects!! I highly recommend Craig and Eastman Construction. A very happy and satisfied customer. Thank you Craig and team!!Posted on Google![]()
Margie LambertMarch 10, 2025Trustindex verifies that the original source of the review is Google.
The consummate, skilled professional. Great communicator throughout the process. Very frank and direct. A true full-service construction firm with knowledge of all areas necessary to complete a full project on their own. I have found him fully trustworthy and honest. Goes the extra mile to make sure each part of the project is up to his standard. Knows the proper subcontractors to work with all over Virginia.Posted on Google![]()
Kelly TestoniJanuary 28, 2025Trustindex verifies that the original source of the review is Google.
Craig Eastman and his crew were wonderful to work with and really made our bedroom special with the new Walnut beams they put in for us! Very professional and courteous and took a lot of care to do the job right! Very impressed with Craig and his crew and the pride they take in their work! I’m really happy with the outcome.!Posted on Google![]()
RobertDecember 12, 2024Trustindex verifies that the original source of the review is Google.
I highly recommend Eastman Construction. Craig Eastman has been exceptional to work with throughout every stage of three remodeling projects we’ve undertaken: replacing sliding glass doors and windows, fully renovating our screened-in porch, and painting our house and dock. From providing a timely and reasonable estimate to offering updates and thoughtful suggestions during the projects, Craig ensured everything was completed to the highest standard and to our complete satisfaction. He and his team are skilled, reliable, and an absolute pleasure to work with. If you’re considering a construction or remodeling project, you can trust Eastman Construction to exceed your expectations!Posted on Google![]()
Bruce SchechterJune 5, 2024Trustindex verifies that the original source of the review is Google.
We couldn't be happier with the renovation and remodel of our master bath. Craig is organized, communicative and plans effectively so that work progresses and is ready for sub-contractors. All work was done to a high standard and completed on or close to schedule. Best contractor we have ever worked with. Highly recommended.Posted on Google![]()
Sandra D PayneJune 4, 2024Trustindex verifies that the original source of the review is Google.
I highly recommend Eastman Construction, LLC, and Craig Eastman for any construction project that you may have. He is professional, courteous, and respectful and is a skilled contractor who takes pride in his work and is committed to delivering outstanding results.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more